We talk a lot about our award-winning monitoring center, and there’s a reason why. At the heart of Guardian, is our ability to respond quickly in an emergency and notify authorities when necessary. Guardian takes that responsibility very seriously.
You can see how much we focus on our monitoring center in our industry certifications. We are U.L. Certified which means that our facility has been evaluated on a yearly basis. As a part of Guardian’s UL Certification, Central Station has several power redundancies. Not only are we supported by an Uninterruptible Power System, but also three generators, more than is required for the UL certification.
Our monitoring center is also one of less than 200 central stations in the United States that have been recognized by the Central Station Alarm Association (CSAA) as a Five Diamond Central Station. 100 percent of Guardian’s central station operators have passed the CSAA Central Station On-Line Operator Training Course which covers all phases of central station communication with customers, law enforcement, fire and emergency services communications centers.
So not only is our Central Station physically ready for any number of potential problems, but we also ensure our central station staff is prepared to communicate quickly and effectively in the case of an emergency in your home.
In 2015 we were named Central Station of the Year but that doesn’t mean we have been resting on our laurels. Cool technology is important and mobile apps are handy but our monitoring center is the heart of our company. We will continue to go the extra mile to help protect what matters most to our customers 24/7, without interruption.