Three Trends Shaping Home Security and Automation in 2018

The home security and smart home industries change every year. 2018 will surely bring even more changes and adaptations to the industry. Guardian pays close attention to industry trends to make sure that we bring both new and  long-time customers the best, most reliable offerings possible.  The following three trends have been growing throughout 2017 and will likely be guiding forces in 2018.

The Service Difference- In 2017, more and more do-it-yourself offerings have become available in the home security and smart home market. Companies like Nest and Google have been expanding their smart home options to include affordable security offerings. Along with these new players has arisen a focus on what sort of service you want/need for your home security. Many do-it-yourself brands have focused on low prices and web resources meaning an individual has to do the bulk of the work to install and troubleshoot their systems. These systems often don’t include a security professional’s view  when it comes to the vulnerabilities of a home and family  and in some cases don’t even include monitoring .

More traditional companies have been doubling down on what they offer- ease and peace of mind leaving your installation and repairs to an expert. Along with this, traditional companies differentiate themselves with the quality of their monitoring services, which provides contact between the alarm and emergency personnel. In 2018, choosing a security provider will become about finding a provider that truly fits your needs, whether you want a hands-on or hands-off provider.

Seamless Integrations- With the rise of voice control devices like the Amazon Echo and the Google home, consumers have been looking for ways that their many smart devices can all work together. The security industry is no different. Guardian is one of many security systems that integrated with Amazon Echo and Google Home this year. More and more seamless integrations have been an important factor when it comes to home security and smart home devices.

It’s easy to buy several cheap, smart devices to try to make your life convenient, but if each only works individually and require its own app, then the benefits of convenience decrease significantly. Security system and smart home providers will be looking for ways to expand integrations with popular devices, when possible and by expanding the devices that they offer as a part of system. Another important part of these integrated systems is the ability for future upgrades and expansions and security providers will likely be considering more a-la-carte/ add-on items for their systems. This can be beneficial, but only if the individual devices are quality and secure.

Secure Cloud Options- More and more people are living with their information in “the cloud.” When it comes to security though, “the cloud” can be dangerous. When it comes to things like video security, the average consumer wants the ability to securely save a lot of video. Some cloud-based options may be more secure than others, and these concerns will continue to grow and be an important part of the home security and smart home landscape. Fear of hacking will only increase as more and more information is shared through the internet and cyber security will become a part of many industries in 2018, if it isn’t already.

Options like the Streaming Video Recorders (SVRs) offer the accessibility and storage ability of the cloud but with the security of a local device when it comes to storing and viewing surveillance video. These kinds of options should grow in visibility and popularity in 2018 as information security becomes more and more important to consumers.


27 thoughts on “Three Trends Shaping Home Security and Automation in 2018

      1. I just received an Amazon echo spot for Christmas and would love to have my system set up with it as I already have my satilite dish connected to my echo

      2. I am also trying to get my system to work with Alexa. My I can’t link the Alexa skill because it says my password is wrong. But I can log into and the Total Connect mobile app just fine.

      3. Hi Keith, unfortunately the Alexa integration does not work with the Total Connect platform at this time. You can only use the Guardian skill if you use the platform. Sorry for the inconvenience.

  1. Thanks for taking the time to get this out. I’m unclear about how Guardian plans to upgrade existing systems, especially those that have been around for a few years. Will the integration you’re referring to require the purchase of new equipment (e.g., keypads) to be effective? Also, I dropped video monitoring because of the unreliability of the cameras installed just 2 or 3 years ago, have they improved? Finally, in terms of hacking I’ve read that wireless sensors can be overcome by knowing which system we have in use (facilitated by our yard sign), what steps has Guardian taken to address this?

    1. Great question, Bart. I think this is a good topic for another blog post. Most of your questions are dependent on specific piece of technology that can vary among our customer base, but I assure you that we are always working to offer upgrades when necessary and help protect our customers from any risks. Our technology tends to be very flexible in that it doesn’t need to be upgraded constantly and we only offer new technology if it has been tested as safe and reliable. If you’d like to discuss further, please reach out to

      Katelyn G.
      Customer Satisfaction Advocate

  2. It would be very nice to have someone come to my home to check my system.. I know this can be done by yourself but having a technica person here every so often to do it for you is what is needed. Also having him come here to discuss other products that are out there for my home. Doorbell camera, Amazon Echo hookups. Why does that All not happen with such a huge Security company?

    1. Hi David, Typically the way our systems work any issues will be noticeable by you and/or our monitoring center so we don’t typically send out technicians for check ups. If you’d like to have a discussion with a representative about other products/services, feel free to call 1-800-PROTECT.

      1. ,I fully integrated my Guardian alarm and home automation system with alexa using the skill vs. the Guardian skill. They are exactly the same except for the words used:

        “ask to…”
        “ask Guardian to…”

        Same exact functionality, all command are the same. Pay special attention to how you name various devices such as lights. For example, instead of “livingroom ceiling light” separate “livingroom” to “living room”. Alexa has problems with 2 words together. Another example use the name “living room fire place” instead of “fireplace”.

        The other suggestion is to start the name of every device by room. For example we have “kitchen ceiling” light and “kitchen island” light. We can turn on each individual light… or we can say:

        “alexa, ask today turn off the kitchen lights” in which case both lights prefixed with kitchen are turned off. For a single light you must use the word LIGHT and for multiple you must use the plural word LIGHTS.

        Everything works great. We have one echo and two echo dots in the home and can do anything with home automation.

  3. I called last summer to inquire on having camera installed in my home, the equipment was quite pricey, I wondered if there are any specials or better prices now?

    1. Quality cameras aren’t cheap, typically, but if you’re interested I can put you in contact with one of our representatives to talk about the possibility of a deal. Reach out to

      Katelyn G.
      Customer Satisfaction Advocate

  4. How much will the upgrade cost and will the monthly fee increase? Can one chose whether or not to accept the upgrade? Will someone call to set up an appointment for the upgrade?

  5. With Guardian expanding their system for users to add the Alexa feature, is it possible for users to add approved home automation devices (light switches, receptacle, thermostats) without the need for a tech to come to the house?

    1. Brian, at this time we only support Guardian installed devices. If you have any questions, please contact 1-800-PROTECT.

      Katelyn G.
      Customer Satisfaction Advocate

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